Denying the importance of reviews for business success would be the biggest professional mistake of the year. New users want to know the experience of your preview shoppers, and reviews provide that facility. Recent Google search algorithms also included online reviews as an important ranking factor for businesses.
Promoting more positive reviews requires an effective review response strategy, and using new technologies can get your job done easily.
How to get more 5-star Business Reviews?
Dandy is a futuristic machine learning-based platform that can help you to generate more positive reviews with an email review generation tool and automated survey email to the buyers. More reviews will increase the chances of getting more 5-star reviews. Should you ask your customers to provide feedback or reviews for your business?
Technically, don’t push the buyers with spam emails but asking them professionally is the best way to generate more reviews.
Send Survey Emails
Businesses run email campaigns to urge previous customers to rate their experience with the business and help the local community to learn more about the products and the services. With the Dandy review generation tool, you can send a simple email containing the survey or link to the review page.
Ask right away for customer feedback
Customers are more likely to provide feedback if they are asked to do so within 24 hours of the purchase. Interacting with hundreds of buyers on different platforms may not be possible with a manual approach. With Dandy email responder, your customers will be sent an email asking for their valuable feedback. Don’t wait for days to get back to your customers as they would have forgotten about your business till that moment.
Use Email Templates
For more personalized customer service, you can customize your emails for a specific audience. You can also target the customers from a specific area with a fully automatic email responder. The templates are tested for a diverse audience, and the open-rate is really impressive for emails sent through the Dandy email tool.
Design Review Page
If you want to generate more positive reviews for your business, make the process interesting. Simply providing a form may not be enough to motivate your customers to leave feedback. You can use different design philosophies that have higher conversion rates.
Reduce the Friction
Leaving a review must be hassle-free. Some businesses have complex review pages where customers have to provide unnecessary details, and it can irritate users. Make the review process as simple as you can to get more 5-start reviews.
Remove negative reviews
One negative review can sabotage your business reputation, so invest your resources into the removal of the negative reviews. You cannot simply click the delete button to undo the negative reviews. There is a complicated process to remove the negative review. Dandy legal team can help you with the removal of negative reviews and the generation of more positive reviews. Try to make improvements to avoid future negative reviews and improve your services as per the genuine feedback.